Effective Date: November 1, 2025

Reflective Coaching (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://reflectivecoaching.net (the “Website”) or any other websites we own and operate.

1. Information We Collect

We collect personal information only when it is reasonably necessary to provide you with our services. Such information is collected by fair and lawful means, with your knowledge and consent. At the time of collection, we will clearly inform you of:

• The purpose for which the information is being collected; and
• How the information will be used.

2. Use and Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including the provision of requested services, or as required by applicable law.

3. Protection of Information

We protect stored data using commercially reasonable administrative, technical, and physical safeguards to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. Sensitive personal information, including protected health information (PHI), is stored and processed using HIPAA-compliant software provided by Squareup.

4. Sharing of Information

We do not share, sell, rent, or otherwise disclose your personally identifiable information to third parties, except:

• As required by law (e.g., in response to a subpoena, court order, or other legal process); or
• With trusted service providers who are contractually obligated to maintain the confidentiality and security of your information and use it solely to provide services on our behalf.

5. Links to Third-Party Websites

Our Website may contain links to external websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any linked websites you visit.

6. Your Choices

You may decline to provide personal information we request. However, refusal may prevent us from delivering certain services you have requested.

7. Consent

Your continued use of the Website constitutes your acceptance of this Privacy Policy and any updates thereto.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at the contact information provided on our Website.

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the updated policy on the Website with a revised effective date.